Protecting your private information is our priority. This Statement of Privacy applies to Three

Rivers Transportation, LLC d/b/a VIP Transport (“VIP) and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to Three Rivers

Transportation, LLC d/b/a VIP Transport include and RideVIP the

mobile application, collectively the “Services”. The VIP website and mobile application is an

Advanced Reservation Service. By using the VIP website and mobile applications, you consent

to the data practices described in this statement.


VIP may collect personally identifiable information, when you use our website and mobile

applications. If you purchase VIP’s services, we collect billing and credit card information. This

information is used to complete the purchase transaction. VIP may also collect anonymous

demographic information, which is not unique to you, such as your age, gender and Driver’s

License Number, Social Security Number, Vehicle Registration Number and Insurance. We may

gather additional personal or non-personal information in the future.

Information about your mobile devices, computer hardware and software may be automatically

collected by VIP. This information can include: your IP address, browser type, domain names,

access times and referring website addresses. This information is used for the operation of the

service, to maintain quality of the service, and to provide general statistics regarding use of the

VIP website and mobile application. Device information may include but is not limited to model,

operating system, software, preferred language, serial numbers, network information.

VIP encourages you to review the privacy statements of websites you choose to link to from VIP

so that you can understand how those websites collect, use and share your information. VIP is

not responsible for the privacy statements or other content on websites outside of the VIP

website and mobile application.


VIP collects and uses your personal information to operate its websites and mobile applications

to provide the services you have requested.

VIP may also use your personally identifiable information to create and update your account,

provide requested services, communicate with you and inform you of other products or services

available from VIP and its affiliates. VIP may also contact you via surveys to conduct research

about your opinion of current services, advertise promotions or inform you of potential new

services that may be offered.

Location – when using our website and mobile application to order services for transportation

you permit our mobile application to collect the precise location of your device when the mobile

application is running in the foreground or background.

Transaction Date – when using our mobile application details of your transaction will be

collected such as the service, date, time, amount of transaction and other related data.

SMS Data – to enable communication between users and drivers SMS is enabled in our mobile

application. In providing such service, data received can include private information such as

date and time stamps, message content and user and driver phone numbers.

VIP does not sell, rent or lease its customer lists to third parties. VIP may share your

information with drivers to enable them to perform the services requested and with third party

consultants and marketing partners who need such information to carry out work on our behalf.

VIP may, from time to time, contact you on behalf of external business partners about a

particular offering that may be of interest to you. In those cases, your unique personally

identifiable information (e-mail, name, address, telephone number) is not transferred to the third

party. VIP may share data with trusted partners to help perform statistical analysis, send you

email or postal mail, provide customer support, or arrange for transportation. All such third

parties are prohibited from using your personal information except to provide these services to

VIP, and they are required to maintain the confidentiality of your information.

VIP may keep track of the websites and pages our users visit within VIP, in order to determine

what VIP pages are the most popular. This data is used to deliver customized content and

advertising within VIP to customers whose behavior indicates that they are interested in a

particular subject area.

VIP will disclose your personal information, without notice, only if required to do so by law or

in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or

comply with legal process served on VIP or the site or mobile application; (b) protect and defend

the rights or property of VIP; and, (c) act under exigent circumstances to protect the personal

safety of users of VIP, or the public.


The VIP website may use “cookies” to help you personalize your online experience. A cookie is

a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run

programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can

only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The

purpose of a cookie is to tell the Web server that you have returned to a specific page. For

example, if you personalize VIP pages, or register with VIP site or services, a cookie helps VIP

to recall your specific information on subsequent visits. This simplifies the process of recording

your personal information, such as billing addresses, shipping addresses, and so on. When you

return to the same VIP website, the information you previously provided can be retrieved, so you

can easily use the VIP features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept

cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you

choose to decline cookies, you may not be able to fully experience the interactive features of the

VIP services or websites you visit.


Our mobile application may integrate with social sharing features giving you the ability to share

our services with other apps, sites and media. Your use of these features enables sharing

information publicly depending on your established social sharing settings. Each social media

outlet will have their own policies for how they share data that you provide to them.

Other Sharing

VIP may share information with:

 subsidiaries and affiliated entities that provide services or collect data on our behalf;

 with vendors who need access to such information to perform services on our behalf or

enable us to perform the services;

 law enforcement officials, government authorities, legal representatives and requested

information as required by any applicable law, regulation or legal process;

 Relating to drivers, VIP may provide to a third party any information including personal

information if there is a complaint, dispute or accident relating to driver and is required,

at VIP’s sole discretion, by applicable law, ordinance, regulations, license or operating

agreement or to protect the safety, rights, property or security of services provided by

VIP or to stop activity which VIP considers to be or pose a risk of being illegal, unethical

or legally actionable.

 with any mergers and/or sales of company assets, restructuring, financing and/or

company acquisitions.


VIP secures your personal information from unauthorized access, use or disclosure.


VIP does not knowingly collect personally identifiable information from children under the age

of eighteen. If you are under the age of eighteen, you are not permitted to use our websites or

mobile applications without a parent or guardian.


We respect your privacy and give you an opportunity to opt-out of receiving announcements of

certain information. Users may opt-out of receiving any or all communications from VIP through

individual opt-out links received with communication or by contacting us by email at


VIP will occasionally update this Statement of Privacy to reflect company and customer

feedback. VIP encourages you to periodically review this Statement to be informed of how VIP

is protecting your information and our privacy practices.


VIP welcomes your questions or comments regarding this Statement of Privacy. If you believe

that VIP has not adhered to this Statement, please contact VIP at:

Three Rivers Transportation, LLC d/b/a VIP Transport

6 Market Square

Pittsburgh, Pennsylvania 15222


This Agreement shall be governed by the law of the State of Pennsylvania, County of Allegheny

without regard to choice of law principals. If any provision of this Agreement is held invalid or

unenforceable, the remaining provisions shall be enforced.

Effective as of February 5, 2016