Protecting your private information is our priority. This Statement of Privacy applies to Three
Rivers Transportation, LLC d/b/a VIP Transport (“VIP) and governs data collection and usage.
Transportation, LLC d/b/a VIP Transport include www.rideviponline.com and RideVIP the
mobile application, collectively the “Services”. The VIP website and mobile application is an
Advanced Reservation Service. By using the VIP website and mobile applications, you consent
to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
VIP may collect personally identifiable information, when you use our website and mobile
applications. If you purchase VIP’s services, we collect billing and credit card information. This
information is used to complete the purchase transaction. VIP may also collect anonymous
demographic information, which is not unique to you, such as your age, gender and Driver’s
License Number, Social Security Number, Vehicle Registration Number and Insurance. We may
gather additional personal or non-personal information in the future.
Information about your mobile devices, computer hardware and software may be automatically
collected by VIP. This information can include: your IP address, browser type, domain names,
access times and referring website addresses. This information is used for the operation of the
service, to maintain quality of the service, and to provide general statistics regarding use of the
VIP website and mobile application. Device information may include but is not limited to model,
operating system, software, preferred language, serial numbers, network information.
VIP encourages you to review the privacy statements of websites you choose to link to from VIP
so that you can understand how those websites collect, use and share your information. VIP is
not responsible for the privacy statements or other content on websites outside of the VIP
website and mobile application.
USE OF YOUR PERSONAL INFORMATION
VIP collects and uses your personal information to operate its websites and mobile applications
to provide the services you have requested.
VIP may also use your personally identifiable information to create and update your account,
provide requested services, communicate with you and inform you of other products or services
available from VIP and its affiliates. VIP may also contact you via surveys to conduct research
about your opinion of current services, advertise promotions or inform you of potential new
services that may be offered.
Location – when using our website and mobile application to order services for transportation
you permit our mobile application to collect the precise location of your device when the mobile
application is running in the foreground or background.
Transaction Date – when using our mobile application details of your transaction will be
collected such as the service, date, time, amount of transaction and other related data.
SMS Data – to enable communication between users and drivers SMS is enabled in our mobile
application. In providing such service, data received can include private information such as
date and time stamps, message content and user and driver phone numbers.
VIP does not sell, rent or lease its customer lists to third parties. VIP may share your
information with drivers to enable them to perform the services requested and with third party
consultants and marketing partners who need such information to carry out work on our behalf.
VIP may, from time to time, contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases, your unique personally
identifiable information (e-mail, name, address, telephone number) is not transferred to the third
party. VIP may share data with trusted partners to help perform statistical analysis, send you
email or postal mail, provide customer support, or arrange for transportation. All such third
parties are prohibited from using your personal information except to provide these services to
VIP, and they are required to maintain the confidentiality of your information.
VIP may keep track of the websites and pages our users visit within VIP, in order to determine
what VIP pages are the most popular. This data is used to deliver customized content and
advertising within VIP to customers whose behavior indicates that they are interested in a
particular subject area.
VIP will disclose your personal information, without notice, only if required to do so by law or
in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on VIP or the site or mobile application; (b) protect and defend
the rights or property of VIP; and, (c) act under exigent circumstances to protect the personal
safety of users of VIP, or the public.
The VIP website may use “cookies” to help you personalize your online experience. A cookie is
a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run
programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can
only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize VIP pages, or register with VIP site or services, a cookie helps VIP
to recall your specific information on subsequent visits. This simplifies the process of recording
your personal information, such as billing addresses, shipping addresses, and so on. When you
return to the same VIP website, the information you previously provided can be retrieved, so you
can easily use the VIP features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
VIP services or websites you visit.
SOCIAL MEDIA SHARING
Our mobile application may integrate with social sharing features giving you the ability to share
our services with other apps, sites and media. Your use of these features enables sharing
information publicly depending on your established social sharing settings. Each social media
outlet will have their own policies for how they share data that you provide to them.
VIP may share information with:
subsidiaries and affiliated entities that provide services or collect data on our behalf;
with vendors who need access to such information to perform services on our behalf or
enable us to perform the services;
law enforcement officials, government authorities, legal representatives and requested
information as required by any applicable law, regulation or legal process;
Relating to drivers, VIP may provide to a third party any information including personal
information if there is a complaint, dispute or accident relating to driver and is required,
at VIP’s sole discretion, by applicable law, ordinance, regulations, license or operating
agreement or to protect the safety, rights, property or security of services provided by
VIP or to stop activity which VIP considers to be or pose a risk of being illegal, unethical
or legally actionable.
with any mergers and/or sales of company assets, restructuring, financing and/or
SECURITY OF YOUR PERSONAL INFORMATION
VIP secures your personal information from unauthorized access, use or disclosure.
CHILDREN UNDER EIGHTEEN
VIP does not knowingly collect personally identifiable information from children under the age
of eighteen. If you are under the age of eighteen, you are not permitted to use our websites or
mobile applications without a parent or guardian.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of
certain information. Users may opt-out of receiving any or all communications from VIP through
individual opt-out links received with communication or by contacting us by email at
CHANGES TO THIS STATEMENT
VIP will occasionally update this Statement of Privacy to reflect company and customer
feedback. VIP encourages you to periodically review this Statement to be informed of how VIP
is protecting your information and our privacy practices.
VIP welcomes your questions or comments regarding this Statement of Privacy. If you believe
that VIP has not adhered to this Statement, please contact VIP at:
Three Rivers Transportation, LLC d/b/a VIP Transport
6 Market Square
Pittsburgh, Pennsylvania 15222
This Agreement shall be governed by the law of the State of Pennsylvania, County of Allegheny
without regard to choice of law principals. If any provision of this Agreement is held invalid or
unenforceable, the remaining provisions shall be enforced.
Effective as of February 5, 2016